Are e-scooters helping those with disabilities?

Neuron Mobility, one of the e-scooter companies that operate in Airdrie has released a new study with regard to how those with disabilities utilize its services. 

The study found that 6 per cent of Neuron e-scooter riders have a disability or mobility issue.

"That may sound like a small number, but with thousands of users, it represents a significant portion of Canada’s shared e-scooter riders," a media release from the company stated. "...It underscored the importance of ensuring that these modes of transportation are accessible to all."

A recent study by Neuron Mobility, an e-scooter company that operates in Airdrie, is shedding light on how those with disabilities utilize the e-scooter service. (Graphic credit ti Neuron Mobility)

"Many riders reported that they have 'invisible' conditions like fibromyalgia, psoriatic arthritis, scoliosis or chronic pain. Survey data shows that riders with a disability or mobility issue are more reliant on e-scooters than the average of all riders for things like commuting, running errands, going to appointments and connecting to transit."

According to a summary of the data, many respondents said their disability or mobility impairment made it difficult for them to walk long distances or for extended periods of time. The research highlighted that many riders with disabilities or mobility impairments reported rental e-scooters significantly improved their urban accessibility, helping them make trips they would not otherwise have made (26 per cent), while also allowing them to run errands and connect to public transit more easily. 

"This highlights the importance of e-scooters in providing a convenient and reliable transportation option for individuals who may sometimes face barriers to mobility. Respondents were also very likely to make a purchase at a local store or business as a result of their e-scooter trip - 77 per cent."

Ankush Karwal, Neuron’s Head of Market for Canada, said that very often e-scooters tend to be described in a negative way when it comes to people with disabilities.

"It is great that the research shows e-scooters are playing a valuable role in providing accessible and convenient transportation options for a diverse range of individuals, including those with disabilities or mobility impairments."

The survey's data was compiled from Neuron’s global rider surveys which were conducted between July and November 2022. In Canada, they incorporated over 2,600 responses from Canadian cities.

Neuron also operates in Calgary, Red Deer, Lethbridge, Lacombe, Blackfalds and Sylvan Lake.

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