A spokesperson for London Drugs has said that the shutdown of stores across Western Canada yesterday was due to an, "abundance of caution following the discovery that it was the victim of a cybersecurity incident on April 28.'
"Upon discovering the incident, London Drugs immediately undertook countermeasures to protect its network and data, including retaining leading third-party cybersecurity experts to assist with containment, remediation and to conduct a forensic investigation," a written statement to DiscoverAirdrie stated.
"At this time, we have no reason to believe that customer or employee data has been impacted. Pharmacists continue to stand by to support any customers with urgent pharmacy needs. We advise customers to phone their local store’s pharmacy to make arrangements."
London Drugs apologized for any inconvenience caused and assured customers that this incident is, 'the utmost priority for us at London Drugs.'
On Sunday afternoon, London Drugs, the Canadian retail pharmacy chain, took to social media to alert customers that all their Western Canada stores will be closed until further notice.
According to previous statements, posted both on X (formerly known as Twitter) and Facebook, the retailer experienced an operational issue that led to stores closing. London Drugs operates almost 80 stores across Alberta, including a store in Airdrie; British Columbia, Saskatchewan and Manitoba.
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